Subject: FW: NEW FEATURE -- News and Views and Invitations for March
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March 2007
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Dear Lance,

Welcome to the March issue of the D- Letter.

In this issue I am introducing the Myth Buster. Each issue will highlight a persistent myth about learning and/or change and offer you specific, actionable suggestions on how you can be a myth-buster in your organization.

In this issue I also want to share with you my take on 'creative abrasion' and 'appreciative inquiry', draw your attention to our 'dozen-zero universe', invite you to my next 'Let's Get Serious' Webinar on Learning Architectures, and continue to share with you my perspective on what it means to be a Chief Solution Architect. I also want to remind you to use the Quick Links to check out April events and recent articles, and get fast access to other resources.

Thank you for joining me. As always, I welcome your comments, feedback and participation. Don't hold back.

My best,

in this issue
  • On My Mind
  • Facts for Thought
  • Myth Buster
  • NEW TIME ... Let's Get Serious About Learning Architectures
  • Chief Solution Architect: Harnessing Productive Friction

  • Facts for Thought
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    "The problems that exist in the world today cannot be solved by the the level of thinking that created them."

    Welcome to our 'dozen-zero' universe.

    • 1 Terabyte = 11,500 copies of the White Album & 185 Wikipedias
    • 1 Terawatt = 13,333,333,333 laptops' electricity requirement & 100X US wind-power generation capacity
    • 1 Teradollar = 45,095,828 Toyota Priuses & 31.3X endowment of the Bill and Melinda Gates Foundation
    • 1 Teraflop = 100,000,000,000 pocket calculators and 1 Xbox 360

    Source: Wired Magazine, March 2007

    Myth Buster
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    Everyone knows what e- learning is.

    e-Learning means different things to different people. And, their expectations for the e-learning you are providing to them are set by the definition that is in their minds, not yours.

    Define e-learning for your organization, now. Publish and distribute this definition. Put in on your Intranet. Put it on the portal to your LMS. Put it at the beginning of every e-learning course. Put it in every presentation you make. Broadcast it widely. Repeat it often.

    P.S. If you have any learning or change myths you'd like me to address or you'd like to share, please email me. I welcome your participation.

    NEW TIME ... Let's Get Serious About Learning Architectures
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    webinar 2

    On this Thursday, March 22nd join me for the third and final webinar in my Winter Series, Let’s Get Serious About Learning Architectures: The Foundation for Organizational Learning and Workforce Performance.

    Your organizations’ needs are constantly changing. But, do you have a well thought out learning architecture in place that can ensure your learning approaches are keeping pace? Or, have you followed a ‘ready, fire, aim’ approach with really no plan? In order to remain competitive and serve a more diverse employee audience, organizations today need to have a comprehensive, integrated foundation – a learning architecture - that truly supports learning and performance. It’s important to build this architecture on the effective use of traditional approaches such as instructor-led training, mentoring and coaching, and now, e-courses or e-learning. But, it’s critical to understand and incorporate new approaches such as simulations and games, blended learning, formalized- informal learning, WEB 2.0 technologies, and new forms of learning-at-the-speed of work. This is the session for those ready to take a serious look at your organizations’ overall approach to organizational learning and on-the-job performance.

    You and your colleagues are invited to join me for this FREE webinar on Thursday, March 22nd. Note the time for this webinar is from 3:00 - 4:00pmEST.

    I look forward to 'seeing' you online.

    P.S. If you want to review a recording of the other webinars in this series, click on the Quick Link.

    Chief Solution Architect: Harnessing Productive Friction
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    By working at the intersection of creative abrasion and appreciative inquiry , I am able to generate truly innovative and powerful solutions for my clients. This approach is not for the faint of heart though it is not careless. This approach is not for those who already know 'the answer' though it thrives on tension. In fact, this approach leverages what appear to be dichotomies producing 'productive friction'.

    Creative abrasion is the process by which divergent views shape a distinctive and successful solution. 'In its most energetic form, [it] brings two teams, people, or ideas together like flint on steel. It creates sparks that ignite a wildfire of ideas or innovation.'

    Appreciative inquiry is the 'coevolutionary search for the best in people, their organizations, and the relevant world around them' that is based on 'the art and practice of asking questions that strengthen a system’s capacity to apprehend, anticipate, and heighten positive potential'.

    P.S. All quotes above are from Denham Grey's "Knowledge-at-Work' blog, which I highly recommend.

    On My Mind
    Lance Dublin Formal

    I have had many titles in my career - and have been called a fair number of names - but I've finally found one that I feel suits me best. I am a 'creative abrasionist' with the leanings of an 'appreciative inquirer'.

    Now, there really are no such terms (at least that I could find from a Google search or in Wikipedia). I made them up. Yet, I like what they mean to my work and to me, and how they sound.

    "In the quietest form, creative abrasion is the catalyst for producing a pearl. The oyster is so bothered by the unpleasant abrasive effect of the sand inside its smooth shell, that it works on the sand to smooth its rough edges and coat it with essence of pearl. The result? A beautiful, valuable gem."(Beth Agnew)

    "Appreciative inquiry is based on the premise that from the moment of inquiry, the individual, team and organization experience a change. By using a strength- based approach, the social structure, whether it be a team or organization, moves in a positive direction accepting change guided by the initial input." (Denham Grey)

    Working at the intersection of creative abrasion and appreciative inquiry can produce amazing results. At this intersection the energy level of the conversation is raised. Alternative assumptions and frames of thought are advocated for. The status quo and current mindsets are challenged. Tension and conflicting viewpoints are introduced. And, at the same time, the positives are found and built upon. The conversation is re-framed from an inclusive perspective. There is praise as well as critique. There is truly deep dialog.

    I firmly believe the most powerful insights and, therefore, most innovative solutions are born at the edge of this type of constructive chaos.

    I look forward to hearing from any other 'creative abrasionists' amongst us. The exchange will surely be fun!

    Quick Links...

    "Let's Get Serious" Webinar Series Registration

    Webinar Recording Archive

    Upcoming Conferences and Webinars

    "E-Learning Success: Engaging Organizations, Motivating Learners"

    "John Muir Health: Bringing the LMS into the Corporate Culture"

    "Five Questions... for Lance Dublin"

    “"What we have here is . failure to communicate” - ISPI


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